Our Standard Shipping shipping offers FREE shipping for orders over $1000.00!
Shipping Methods
Expedited Shipping ($25.00) between Wednesday, May 14th and Friday, May 16th
Standard Shipping ($10.00) between Friday, May 16th and Wednesday, May 21st
Free Pickup in Store Monday, May 12th
Return Policies
At Gray's Jewelers Bespoke we want you to be satisfied with your purchase. If for any reason you are not satisfied, you may be able to return your items for refund or in-store credit up to 10 days after purchase. Please read below for exceptions.
Returning Your Purchase
You can return the product to us in-store or return to us by mail at your own expense. We request that you send us the merchandise by registered post and that you purchase insurance with your carrier for the value of the merchandise. If you elect not to purchase insurance, you are liable for any and all damages. We are not responsible for returns that do not have tracking/delivery confirmation showing that the package was received in our store. Please pack returns in original outer box or another sturdy shipping box with appropriate packing materials to ensure the product arrives to our store in good condition. Please send all returns to:
Gray's Inc. 429a North Country Rd Saint James, NY 11780 631-250-9489
Return Conditions
Items that are worn, scratched, customized, and/ or altered, on sale items are final sale. All Fashion Jewelry is final sale. A 3% Fee will be charged on credit card purchases that are returned over $2000. Shipping charges are nonrefundable. Fine Jewelry Returns are refundable after 10 days from receipt.With the above exceptions.
If you have questions , please don't hesitate to contact us at:
Gray's Jewelers Bespoke 429a North Country Rd Saint James, NY 11780 631-250-9489 info@graysjewels.com
Gray's Jewelers Bespoke wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.
